Reservations & Cancellation Policy

We are more than happy to accommodate your reservation request. Please remember that we are holding your request pending your pet's arrival. Many times customers forget that our facilities are limited. When the kennel is full, we must turn business away. Due to an unmanageable increase in "No Shows" and late cancellations, we have been forced to implement the following policy:

Memorial Day thru Labor Day and Major Holidays
These periods are considered peak season months. During these times we may collect a NON-REFUNDABLE deposit in the amount of $50.00 or 50% of the amount of stay, whichever is the lesser value. This deposit will be applied to your stay.

Management also reserves the right to request a non-refundable deposit during non-peak season periods.